News

Prism Propane holds Autogas Propane Fueling Workshop to benefit area companies

AutogasNorth Baltimore, OH–May 18, 2015– Prism Propane Services of Ohio LLC, an affiliate of Hancock-Wood Electric Cooperative will hold a workshop from 9:00 a.m. to 11:00 a.m. on how school districts, companies with fleet vehicles and other organizations can benefit from Autogas Propane Fueling (APF). The purpose of this workshop is to spread awareness and education to groups in the community such as Northwest Ohio school systems, law enforcement, county and municipalities officials and other fleet owning companies. Using APF as an alternative fueling option provides great benefits such as cost efficiency and a greener fuel source. Representatives from Cardinal Bus, ICOM, and other vehicle experts will provide a demonstration of the advantages of a propane-fueled vehicles such as buses and trucks for attendees.

Prism Propane Services of Ohio’s Chief Operating Officer George Walton believes this is a great opportunity for these organizations and is excited about what the future holds with propane as a fuel of choice for automotive and bus industry. “Autogas Propane Fueling is an economical solution for a greener fuel alternative. We hope to share important information and answer any questions people might have,” stated Walton.

According to the Propane Education & Research Council (PERC) APF burns cleaner than other fuel alternatives, produces fewer undesirable emissions, and lowers preventative maintenance costs compared with diesel. APF- fueled engines require less oil by volume than diesel, with no need for additional filters or diesel emission fluid. Switching to APF results in an estimated 80 percent reduction in smog-producing hydrocarbon emissions compared with diesel-fueled vehicles. APF is cleaner for the environment and its users — both the World Health Organization and Environmental Protection Agency (EPA) have identified diesel engine exhaust as a carcinogen.

As for the price, there are costs associated with converting existing fleets to a dual-fuel, however they are offset by overall savings, especially because of state grants available. APF infrastructure costs less to install, maintain, and operate than diesel. The costs are low primarily because propane is classified by the EPA as a non-contaminant of air, land, and water resources.

Prism Propane will debut a ribbon cutting ceremony in July of 2015 for the groundbreaking to build an Autogas fueling station. Prism Propane Services of Ohio, LLC, was formed in 1998 as a for-profit company and subsidiary of the HWEC nonprofit organization, to offer economically priced propane gas services to customers in Allen, Hancock, Hardin, Henry, Putnam, Sandusky, Seneca, Wyandot and Wood counties. For more information about Prism Propane, visit prismpropane.com, the Prism Facebook page or call 877-887-7476.

Prism Propane Launches Upgraded Website Aimed At Providing Superior Service

Propane is a very tried and true product. Tanks have not changed much over the years. It still burns pretty much the same as it always has and propane still has that same, familiar odor.

Still, times are changing and Prism Propane is putting forth the effort to keep up, with our latest sign of progress coming in the form of a revamped PrismPropane.com.

We learned many lessons during the winter of 2013-2014 and this new website is addressing a big one: We can always do a better job of making sure our customers are up-to-date on all of the pertinent information.

We encourage our customers (and potential customers) to explore the new website and all that it has to offer. We have created spaces where you can find out more about what we offer, what programs are available to you, how to be safe propane user, and how Prism Propane is making a positive impact in your community.

There is also a renewed commitment to giving our commercial customers the information they need to make the right decision and choose Prism Propane as their provider of choice.

This website is evidence that we here at Prism Propane truly value what our customers have to say, so please continue to give us feedback by contacting us at any time.

Also, be sure to check in often, as this is just the beginning of many great improvements coming to Prism Propane. We will soon have a big announcement regarding you ability to pay your bill right here on the pages of PrismPropane.com

Prism Propane “Flares” Tanks For Expansion Project

This morning, Prism Propane Services “flared” its tanks at 1399 Business Park Drive South in North Baltimore in preparation for an expansion project taking place over the next year.  According to Chief Operating Officer George Walton, an estimated $325,000 will be invested in immediate construction of a new storage facility for the two existing 30,000-gallon propane tanks with additional tanks to arrive this Thursday.

“Our goal is to have one-half million gallons of propane storage available for both our commercial and residential customers within the next few years,” said Walton. The majority of that storage will be on site and the rest at other sites in the area.

Prism’s customary storage capacity is 240,000 gallons, with the expansion expecting to bump storage­ levels to 300,000 gallons by the end of the month.

Conducting the controlled burn of the remaining gas in the two, emptied 30,000-gallon tanks is a safety precaution, prior to moving the tanks to the new location to the west of the office facility at Baltimore.

Walton said, “The flame likely will continue to burn over the next eight hours.”

In preparation for the heating season, Prism has just released its Budget Enrollment and Pre-buy Price Protection Plans, which can be found at www.prismpropane.com

Prism Propane Services of Ohio, LLC, was formed in 1998 as a for-profit company and subsidiary of the non-profit Hancock-Wood Electric Cooperative, to offer economically priced propane gas services to customers in Allen, Hancock, Hardin, Henry, Putnam, Sandusky, Seneca, Wyandot and Wood counties. For more information about Prism Propane, visit prismpropane.com, the Prism Facebook page, call 877-887-7476 or email info@prismpropane.com

Hancock-Wood Electric Cooperative was established April 20, 1938, to serve member-owners in 10 districts, occupying portions of Hancock, Wood, Allen, Erie, Hardin, Henry, Putnam, Sandusky, Seneca and Wyandot counties.  The nonprofit organization is the sole shareholder of Prism Propane. For more information about Hancock-Wood Electric Cooperative, visit www.hwe.coop, visit Hancock-Wood mainland and Kelleys Island Facebook pages for alerts and news information or call 800-445-4840.

Prism Propane To “Flare” Tanks In Preparation For A Move

George NewsThis morning, Prism Propane Services of Ohio’s Chief Operating Officer George Walton announced that the company plans to “flare” its tanks in North Baltimore tomorrow morning, August 5, starting around 9 a.m.

Conducting a controlled burn of the remaining gas in the two, emptied 30,000-gallon tanks is a safety precaution, prior to moving the tanks to an alternate location to the west of the office facility at 1399 Business Park Drive South, North Baltimore.

Walton said, “We expect to see a flame rise 10 to 25 feet above the propane tanks from the relief valve. Although flaring is an impressive sight, Prism doesn’t want to see anyone in harm’s way during this procedure. Prism has alerted local fire departments to the flaring, which is expected to take several days, and the driveway will be blocked to normal traffic.

In preparation for the heating season, Prism has just released its Budget Enrollment and Pre-buy Price Protection Plans, which can be found at https://www.prismpropane.com

Propane is a hydrocarbon produced from both natural gas processing and crude oil refining, in roughly equal amounts. It is nontoxic, colorless and virtually odorless. As with natural gas, a strong identifying odor is added so the gas can be readily detected. Under normal conditions of use, propane is a clean burning fuel with approximately two and one half times the BTUs contained in a cubic foot of methane, the principal component of natural gas.

Prism Propane Services of Ohio, LLC, was formed in 1998 as a for-profit company and subsidiary of the non-profit Hancock-Wood Electric Cooperative, to offer economically priced propane gas services to customers in Allen, Hancock, Hardin, Henry, Putnam, Sandusky, Seneca, Wyandot and Wood counties. For more information about Prism Propane, visit prismpropane.com, the Prism Facebook page, call 877-887-7476 or email info@prismpropane.com

Hancock-Wood Electric Cooperative was established April 20, 1938, to serve member-owners in 10 districts, occupying portions of Hancock, Wood, Allen, Erie, Hardin, Henry, Putnam, Sandusky, Seneca and Wyandot counties.  The nonprofit organization is the sole shareholder of Prism Propane. For more information about Hancock-Wood Electric Cooperative, visit www.hwe.coop, visit Hancock-Wood mainland and Kelleys Island Facebook pages for alerts and news information or call 800-445-4840.

Prism Propane Offers At-Cost Heaters To General Public, Competitors

George News3Prism Propane Services of Ohio’s Chief Operating Officer George Walton announced this morning that, due to increased demand, Prism will offer at-cost energy-efficient electric heaters to the public starting tomorrow, Saturday, Feb. 8.

To accommodate those who work during the week and to meet the demand, Walton has extended office hours to include Saturday. The offices at 1399 Business Park Drive South in North Baltimore will be open tomorrow, Feb. 8, from 8:30 a.m. to noon. Those interested should call 877-887-7476 to reserve a heater before visiting the office.  Normal office hours will continue Monday through Friday, 8 a.m. to 4:30 p.m.

“We don’t want to see anyone in harm’s way during these persisting sub-zero temperatures,” said Walton. “Most local retail stores stopped stocking electric heaters this close to the end of the season. We worked with Menards in Findlay and Andersons in Maumee to offer them at-cost to our customers as alternate heating sources during the propane gas shortage. Our office began to receive numerous requests for heaters from local residents and from some of our competitors for their propane gas customers.”

Prism offered the energy-efficient heaters to its customers the Monday following Ohio Governor John Kasich’s declaration of a state of energy emergency and quickly ran out of the smaller units. Details about the remaining units available for purchase are available on the prismpropane.com website and on the Prism Propane Facebook page.

Ben Anderson, general manager of Menards, requested delivery of energy efficiency heaters from its southern stores to Prism saying, “We are glad we could help Prism keep its customers and community members warm during this energy shortage.” The Andersons also volunteered a shipment from their Maumee stores.

Prism continues to form partnerships with distributors outside the state to transport propane gas to its storage facilities. While the crisis persists, Prism customers are urged to conserve propane gas as much as is safe and practical and call the hotline number 567-208-0860 for up-to-date information.

Prism Propane Services of Ohio, LLC, was formed in 1998 as a for-profit company and subsidiary of the non-profit Hancock-Wood Electric Cooperative, to offer economically priced propane gas services to customers in Allen, Hancock, Hardin, Henry, Putnam, Sandusky, Seneca, Wyandot and Wood counties. For more information about Prism Propane, visit prismpropane.com, the Prism Facebook page or call 877-887-7476.

Hancock-Wood Electric Cooperative was established April 20, 1938, to serve member/owners in 10 districts, occupying portions of Hancock, Wood, Allen, Erie, Hardin, Henry, Putnam, Sandusky, Seneca and Wyandot counties.  The nonprofit organization is the sole shareholder of Prism Propane. For more information about Hancock-Wood Electric Cooperative, visit hwe.coop, visit Hancock-Wood Facebook pages for mainland and Kelleys Island for up-to-date alerts or call 800-445-4840.

Prism Propane Applauds Government And Business Cooperation During Gas Shortage, Offers Heaters To Combat Cold

George News2In a special ceremony today at company headquarters, Prism Propane Services of Ohio’s Chief Operating Officer George Walton applauded the quick actions of Governor John Kasich, U.S. Congressman Robert Latta and U.S. Senator Sherrod Brown in response to pleas from Prism to assist Ohioans during the gas shortage.

At the ceremony, Prism Chief Operating Officer George Walton thanked Governor Kasich for declaring a state of energy emergency on Jan. 18 that exempted drivers from normal hours of service, which extended delivery times and benefited some 3,600 Prism customers in northwest Ohio. Walton said he appreciated Congressman Latta creating awareness about the shortage via his Jan. 28 Town Hall meeting teleconference to Ohioans and his electronic call-to-action measures. Walton also acknowledged the help of Senator Brown’s efforts to help direct energy-assistance dollars to Ohio.

“When we contacted government officials a few weeks ago, we were surprised to learn that, at that point, they had not heard from any other propane suppliers about the crisis,” said Walton.

Walton said, “Prism Propane’s first concern is the safety of its customers and, with frigid temperatures occurring every other week, we had to call upon our elected officials for assistance and they really came through for us.  Their efforts in calling attention to this crisis allowed us to forge partnerships outside the state, which assisted us in finding alternate distributors to strengthen our supply inventory.”

To assist customers who are without alternate sources of heat during the shortage, Prism Propane partnered with Menards® in Findlay and The Andersons® in Maumee to offer energy-efficient electric heaters at cost and at a time when there is limited availability in stores. Following a letter Walton sent out to Prism customers, hundreds crowded into the company’s corporate headquarters last week to take advantage of the offer.

Ben Anderson, general manager of Menards, requested delivery of more than 1,500 heaters from its distribution center to Prism saying, “We are glad we could help Prism keep its customers warm during this energy shortage.” The Andersons quickly stepped up with another 200 from their Maumee stores.

Walton also is the President and CEO of Prism’s parent company, Hancock-Wood Electric Cooperative, serving 13,000 northwest Ohio accounts.  “We want to make sure everyone who needs heat can keep warm, so we opened up sales of these electric heaters to our Members as well,” he said today at the ceremony. This week, after all customers and members, respectively, have had an opportunity to take home the heaters they need, we will offer the heaters, still at cost, to our propane gas competitors for their customers.” Earlier, Walton had agreed to offer other assistance to some competitors who faced emergency scenarios.

Although northwest Ohio is experiencing a warmer weather reprieve, forecasters expect temperatures to plunge once again next week.  Prism customers are urged to keep home propane gas heating thermostats set around 64 degrees Fahrenheit and dress warmly, along with reducing the temperature setting on propane water heaters. Two weeks ago, Prism introduced a hotline number (567) 208-0860 for more information.

Prism Propane Services of Ohio, LLC, was formed in 1998 as a for-profit company and subsidiary of the HWEC nonprofit organization, to offer economically priced propane gas services to customers in Allen, Hancock, Hardin, Henry, Putnam, Sandusky, Seneca, Wyandot and Wood counties. For more information about Prism Propane, visit prismpropane.com, the Prism Facebook page or call 877-887-7476.

Hancock-Wood Electric Cooperative was established April 20, 1938, to serve member/owners in 10 districts, occupying portions of Hancock, Wood, Allen, Erie, Hardin, Henry, Putnam, Sandusky, Seneca and Wyandot counties.  The nonprofit organization is the sole shareholder of Prism Propane. For more information about Hancock-Wood Electric Cooperative, visit hwe.coop, visit Hancock-Wood Facebook pages for mainland and Kelleys Island for up-to-date alerts or call 800-445-4840.

Prism Propane Shares How They Are Protecting Propane Gas Customers From Supply Crisis

Prism Propane Services of Ohio, LLC, Chief Operating Officer George Walton announced at a press conference today that Prism’s first concern is the safety of its customers, following Governor John Kasich’s statewide emergency declaration regarding the propane gas supply and distribution crisis.

Walton discussed the Prism Propane plan to maintain adequate supplies for consumers during the onset of a second wave of extremely low temperatures. Walton explained customers were mailed a letter last week alerting them to this propane gas supply crisis and advising them to both monitor their tank levels and conserve propane gas use as much as is safe and practical.

Prism customers are urged to keep home propane gas heating thermostats set around 64 degrees Fahrenheit and dress warmly, along with reducing the temperature setting on propane water heaters. Walton also introduced a recorded message hotline number (567) 208-0860 that describes what customers can do in the event their tank levels fall below10 percent. Customers also may call the office number 877-887-7476. Walton explained how Prism has been in contact with state and local Emergency Management Agencies in the event the supply crisis worsens.

Walton spoke about how the Governor’s recent state of energy emergency declaration will allow Prism Propane gas delivery truck drivers to drive additional hours to deliver much needed gas to customers during this crisis but emphasized that this action alone will not solve the crisis if supplies are unavailable to transport.

He explained that the National Propane Gas Association has advised that the shortage was caused by an uncharacteristic convergence of major events.  A new Midwest pipeline began moving propane product to Gulf Coast terminals to fulfill export demands to locations outside the U.S. at nearly seven times the previous pace.  At the same time, infrastructure realignments inhibited the transportation of propane due to a major pipeline shut down for repairs and a railway rerouting procedure underway in the Midwest.  This fell on the heels of an abundant, yet late, grain harvest from an unusually wet season that caused long drying processes and demanded higher than usual amounts of propane gas. Demand soared higher during December and January record low temperatures throughout the Midwest.

This unfortunate series of events negatively effected propane gas supply nationally and subsequently limited Prism’s ability to gain access to propane it previously contracted to receive via normal Ohio distribution terminals. Formerly, distribution to Prism was 1 to 4 propane gas deliveries to storage facilities per day, now reduced to 1 to 4 per week. To combat these obstacles and ensure customers continue to receive needed service, Prism is collaborating with local and retail propane gas marketers, including competitors, to obtain wholesale gas from alternate distributors as far away as Canada, Texas, North Carolina, Mississippi and other distribution points.  In the event of continued crisis, Prism is prepared to share its stores with competitors if safe inventory amounts permit.

Prism Propane was formed in 1998 as a for-profit company and subsidiary of the HWEC non-profit organization to offer economically priced propane gas services to customers in Allen, Hancock, Hardin, Henry, Putnam, Sandusky, Seneca, Wyandot and Wood counties. Since that time, it has grown to become one of the leading local propane companies offering 24-hour energy service, financing plans and online customer registration. For more information about Prism Propane, visit www.prismpropane.com or call 877-887-7476.

Hancock-Wood Electric Cooperative was established in April 1938 to serve member/owners in 10 districts, occupying portions of Hancock, Wood, Allen, Erie, Hardin, Henry, Putnam, Sandusky, Seneca and Wyandot counties.  The non-profit organization is the sole shareholder of Prism Propane. For more information about Hancock-Wood Electric Cooperative, visit www.hwe.coop or call 800-445-4840.

Prism Propane Teams With HWE & CoBANK To Make A Big Difference

Tomorrow at 3 p.m., Hancock-Wood Electric Cooperative and Prism Propane Services of Ohio, LLC representatives will present a $20,000 check to the The Boy Scouts of America’s Camp Berry, 11716 County Road 40 in Findlay, as part of a Sharing Success Grant program offered through CoBANK, an electric distribution banking group based in Atlanta, Georgia.

Each of the local organizations donated $5,000 and CoBank contributed the remaining $10,000 toward the purchase of a generator that powers clean and sanitary water services at the camp. Black Swamp Area Council of the Boy Scouts Board Member Karl Heminger told Hancock-Wood leadership last summer, that the camp suffered extensive derecho storm damage in 2012 that knocked down hundreds of trees, strew debris and put their water pumping services virtually out of commission.

Hancock-Wood President and CEO George Walton and Vice President of Engineering and Operations Bill Barnhart met with Heminger and Scout Program Director Andrew Tata in June and determined what was needed was a new generator. Walton pledged to help find funding. To kick off the effort, Hancock-Wood held a Strike it Rich employee bowling challenge the following week with a portion of the proceeds benefitting the camp.

Walton then partnered with CoBank’s Vice President Clarence Mahovlich to explore grant opportunities and discovered Sharing Success would fit the bill. Camp Berry leadership is working with area contractors for installation of the generator, which is expected in 2014.

This year marks the 75th Anniversary of Hancock-Wood Electric Cooperative, established in April 1938.  The co-op serves portions of Hancock, Wood, Allen, Erie, Hardin, Henry, Putnam, Sandusky, Seneca and Wyandot counties.  Throughout the cooperative’s history, HWEC has supported local causes through charitable contributions, volunteerism and other activities to make a positive impact on quality of life within the communities it serves. Prism Propane was formed in 1998 as a for-pro­fit company and subsidiary of the Hancock-Wood non-profit organization.

CoBANK is a national cooperative bank providing loans, leases, export financing and other financial services to agribusinesses and rural power, water and communications providers in all 50 states. CoBANK’s Sharing Success program was launched in June 2012 and matches grants from local cooperatives across the nation.

For more information about Hancock-Wood Electric Cooperative, visit www.hwe.coop or call 800-445-4840.